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814 Romeria Dr., Austin, TX 78757

Samsung Logo

24 cu. ft. Counter Depth 4-Door Flex™ Chef Collection Refrigerator

Model # RF24J9960S4

 4.0 out of 5 (35 Reviews)

Rebate Tag

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Counter Depth

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.


24 cu. ft. Large Capacity

Our 24 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 24 bags of groceries*.


Metal Cooling

The Samsung Chef Collection Counter Depth Refrigerator features innovative Metal Cooling that locks in cold and seals in freshness. The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.


Triple Cooling

This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*.


Star Display

A sleek and seamless temperature display features LED lights that shine through micro-pinholes to display temperature settings.


Automatic Sparkling Water

Our 4-Door French Door Chef Collection Counter Depth Refrigerator features the convenience of a built-in, chilled sparkling or still water dispenser powered by SodaStream. Save money, space and create less waste than when buying bottled water. Sodastream 60L CO2 carbonators are available for easy exchange at 10,000 locations.*


FlexZone™

A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 19.15cu. ft. when the flex zone is used as a refrigerator*. Four customizable temperature settings: Fridge at 41 F, chilled at 30 F, Soft Freeze at 23 F, and Frozen at 9 to 1 F.


4 Pillar High-Efficiency Lighting

New tower lighting brightens every corner of your refrigerator. It emits less heat and is more energy-efficient than traditional lighting.


Chef Pantry

The innovative chef pantry creates the perfect temperature with a temperature setting recommended by Michelin star chefs. It provides ideal space for storing meat and fish at 30 F.

Features:

  • Chef Collection Refrigerator - State-of-the art and inspired by Chef's insights
  • Counter Depth - Stylish Design Allows for more Workable Space in the Kitchen
Key Features
Metal Cooling Yes
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling™
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Shelves 5
Gallon Bins 2
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Refrigerator Design
Color Stainless Steel
Refrigerator Features
Gallon Bins 2
Total Bins 8
Dairy Compartment Yes
Chef Pantry Yes
Extending Half Shelf 1
Foldable Shelves 1
Foldable Slide-in Shelf 1
Interior Light 4 Pillar High Efficiency LED
Slide-In Shelf 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone™
Shelf 1
Drawers 3
Temperature Zones 4
Freezer Features
Water and Ice Dispenser Yes
Cubed and Crushed Ice Yes
Interior Light High Efficiency LED
Bins 6
Power
Energy Consumption 734 kWh/yr
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" x 70" x 28 7/8"
Product Dimensions without Hinges and Door 35 3/4" x 68 7/8" x 24"
Product Dimensions with Door without Handles 35 3/4" x 70" x 28 7/8"
Product Dimensions with Doors Open 35 3/4" x 70" x 42 1/2"
Shipping Dimensions 38 5/16" x 76 3/16" x 31 5/16"
Net Height without Hinge 68 7/8
Weight
Product Weight (lbs.) 474.0 lbs
Shipping Weight (lbs.) 500.5 lbs
Warranty
1 Year 1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Samsung Home Appliance Rebate

  • Rebate Ends: 8/24/2022
  • Must be postmarked by: 9/24/2022
  • Description: Receive up to a 15% back rebate with purchase of qualifying Samsung Appliance Package. Rebate form must be postmarked by 9/24/2022.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 512-454-5896 for assistance. Click Here for Appliance Associates location and contact information.

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4.0

out of 5 (35 Reviews)

71% of reviewers recommend this product.

Ice maker doesn't work after 9 months

Submitted by Duke - 12/6/2021

i bought refrigerator about 3 years ago. the ice maker failed after 9 months and i am very disappointed. recently, my son come home and he told me to contact samsung. samsung doesn't response because the refrigerator is out of warrantee. lately, i found down online, it is the design defect by samsung but they didn't want to response.
Originally posted on Samsung.com

No, I do not recommend this product
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Horrible Experience- Never again

Submitted by Horrible Experience - 10/23/2021

we were very excited when we made this purchase even though it was ine if the mist expensive refrigerators in the store. the only feature thag has consistently worked is the soarkling water. it has failed us on multiple occasions over the ost 4 years. we have list count of how many times we have had it repaired and now its not cooling and we are waitjbg 5 days for a service call while we try and keep our food from spoiling. the shelves sre peeling, it leaks water from the ice maker that has been repaired 4 times already. im sorry samsung, but this is not a $5000 refrigerator. now it wont cool tbe main compartment beliw 53 degrees. the main board has been replaced as well and it still consistenlly fails us. enough is enough. we need you to make this right samsung.
Originally posted on Samsung.com

No, I do not recommend this product
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Trouble Ice Maker

Submitted by Titi - 10/17/2021

i bought the refrigerator in late 2015. had the ice maker system fixed 3 times. this week of october 2021, the ice maker system stops function properly again. ice built up inside and no ice was make. very disappointing. samsung refrigerators icemaker always have problem with icemaker.
Originally posted on Samsung.com

No, I do not recommend this product
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Samsung--never again

Submitted by Never Samsung again - 9/4/2021

Refrigerator purchased 4/17. Ice maker problems began ~1 year ago. Just had repair done-jury still out on whether or not this issue has been resolved. Multiple other issues with refrigerator: 1. mold on both upper door gaskets. 2. water dispenser no longer working. 3. chrome handle peeling on left upper door. I will never buy another Samsung product of any kind, ever. I will advise all acquaintances to do likewise. This is not the reliability I would have expected for a high-end product from what i considered to be a reputable company. Samsung-never again!
Originally posted on Samsung.com

No, I do not recommend this product
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We love the sparkling water!

Submitted by Respondent - 8/8/2020

i'll never buy another fridge without a soda water feature. it's great! soda water on tap at any time. we use it every day. and we haven't had any issues with ice maker that other people have mentioned.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Mold in fixed drip tray and shelf coating peeling

Submitted by xtraspecialk - 6/30/2020

i love the configuration of my samsung chef collection (rf24j9960s4) refrigerator! what i do not love: the ice maker - being replaced for the second time because ice clogs on the right side of ice maker. what i don't love is the large shelf trim began to bubble and peel and i am told this is not a warranty item. its defective! the other shelves are fine. what i don't love is the fixed drip tray under the removable drip tray has trapped water under it and mold is present! this is ridiculous for a refrigerator that otherwise is such high quality. very disturbing that there is no way to get this mold out from under this fixed tray. help samsung!!
Originally posted on Samsung.com

No, I do not recommend this product
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NOT Worth it

Submitted by hman - 5/23/2020

ice maker breaks.jams! flapper on water dispenser breaks. cheap! instructions on how to clean bottom drawers lacking. expensive to buy expensive to repair! i'd pass. great idea poor execution.
Originally posted on Samsung.com

No, I do not recommend this product
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Don't buy!!!! Defective ice maker design

Submitted by AJT1 - 4/9/2019

Love the other features, but the known defective design of the ice maker makes it not work.
Originally posted on Samsung.com

No, I do not recommend this product
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Ice Maker SUCKS!!!!!!

Submitted by Samsung Sucks 2 - 10/8/2018

Bought this unit and after about 6 months the ice maker started having problems freezing up and not dropping the ice. After 3 years of having to take an ice pick every couple of weeks and break up the ice to get it unfrozen, I contacted Samsung. Their solution was to unplug the unit for 3 hours to let it defrost. Really!!!!!!!!!! that is your solution to fixing this $5000 unit!!!!!!!!!! Read the reviews on their ice makers. All you find is horrible experiences and they told me they can find any complaints.
Originally posted on Samsung.com

No, I do not recommend this product
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very sleek good looking fridge

Submitted by RhodesianMother - 6/13/2018

the fridge was worth the money as it can make soda for my son and it has a lot of space for a lot of food. only bad thing id say, very minor, is it takes a lot of maintenance keeping it looking sleek and clean. either way great product worth it would recommend to a friend.
Originally posted on Samsung.com

Yes, I recommend this product
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Stylish, full of features and large size

Submitted by slauve - 6/18/2017

Purchased this product as we were looking for the largest possible capacity in a counter depth refrigerator. The Samsung was the largest. We just loved the style of the Chef collection, much more stylish than the regular Samsung, albeit more expensive. Other french door refrigerators do not even come close to the capacity and style of this one. Love the carbonated water feature. Love the flex capability of the refrigerator. The LED display on the refrigerator is so coo and Hi-Tech! We also bought the Chef collection induction range.
Originally posted on Samsung.com

Yes, I recommend this product
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Chic, sleek and designer features look amazing in my built in

Submitted by TNmomof2 - 6/6/2017

I love this fridge less the limited space compared to previous fridges I've had but I had a limited built in space to fit. I chose it because of its chic and designer look and the added convenience of the FlexZone that I use for beverages due to the limited space in the fridge for them. It works out great and the FlexZone is THE reason I purchased this vs other counter depth models and designs. I also love the flush door handles to lessen the footprint of the depth so it remains smooth and sleek and a true built in finish. I get compliments all the time for the chic design and the star display never fails to impress. I purchased Top Grille trim kit to give it that true built in look and it's truly spectacular
Originally posted on Samsung.com

Yes, I recommend this product
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Great Refrigerator

Submitted by sid444 - 4/8/2017

Just had new Samsung Refrigerator installed . Looks great and so far so good
Originally posted on Samsung.com

Yes, I recommend this product
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OVERALL REVIEW

Submitted by badasscook - 2/21/2017

PROS: I was fortunate to get this Fridge at such great price thanks to LOWES. I love the option of using the bottom right as a fridge/freezer. I have only needed it as a fridge and it keeps my beer cold. The chef pantry is excellent for more than marinating meats. Its a great place to store leftovers and cheeses. I love the 4 DOOR DESIGN,, the LED LIGHT TOWERS, RETRACTABLE SHELVES and the MARINATING PANS which can fit under a couple of shelves. I have 3 thermometers. One in the chef pantry, the main fridge is set at 35 degrees and the chef pantry holds between 30 and 32 degrees. I have a thermometer in freezer which is set at 1 degree and holds at -3 and one in the freezer/fridge compartment which is set at 30 degrees and holds at 30 degrees. I'm very satisfied that it holds temperature as well as it does and how quickly it can cool back down if a door is left open .The ice maker works great even though the ice is cloudy and softer than normal ice but I like the ice. The reason the ice is cloudy is because the water used for the ice has been filtered which adds oxygen to the ice which makes better tasting ice.. The water dispenser works great and can put out 32 oz. of chilled water. I have not used or installed the soda stream. CONS: I live in an high humidity region of the country and if the FREEZER door is ajar at all then the freezer will start freezing up within 30 minutes and start icing within 1 hour. EVEN WITH THE DOOR ALARM SET, THE ALARM DOESN'T START CHIMING FOR 2 OR 3 MINUTES. SO, IF NO ONE IS IN THE KITCHEN THE ALARM WILL NOT BE HEARD. BE SURE TO KEEP ALL THE DOORS CLOSED. SOMETIMES YOU MAY THINK ITS SHUT AND IT CAN BE SLIGHTLY AJAR. I recommend getting a stainless steel model that is SMUDGE PROOF if one is available. Because the doors will catch every fingerprint you can smudge on it. If you want to keep it looking nice be sure to keep a bottle of GLASS CLEANER AND PAPERTOWELS nearby.
Originally posted on Samsung.com

Yes, I recommend this product
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Excellent Product

Submitted by KevW - 2/18/2017

This refrigerator is excellent. The flexibility of the 4 compartments is great. I also love the drawers in the freezer section, that allow for much more organization & ease of finding things. My kids love the soda stream. The only negative is the lack of space in some of the door shelves, but the positives far outweigh this one shortfall.
Originally posted on Samsung.com

Yes, I recommend this product
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This refrigerator has great features that are user friendly.

Submitted by Panda27 - 2/7/2017

I enjoy using this refrigerator everyday. It's user friendly and very neat in its space. It does not over extend past the cabinet. It holds lots of food well without looking cluttered. Best investment ever. It's also easy to clean.
Originally posted on Samsung.com

Yes, I recommend this product
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love, Love, LOVE this refrigerator

Submitted by ibexes - 1/22/2017

It is huge, especially for a counter depth unit. I love all the chef collection features and though it is not cheap, it definitely is a cut above most of the other ones on the market.
Originally posted on Samsung.com

Yes, I recommend this product
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Great fridge but very expensive.

Submitted by HenioWrob - 1/22/2017

Looks very nice. Nice space option configurations.
Originally posted on Samsung.com

Yes, I recommend this product
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Beautiful Appliance

Submitted by DKL4 - 8/14/2016

We ordered the "Chef Collection" site unseen. No dealer had one in stock except for the Family Hub models. We got the stainless steel unit and it is absolutely beautiful. We're still learning how to use it since we've only had it a couple days. I love it though. It has 2 compressors and it is the quietest refrigerator I have ever had. That's a great quality. I love that we can make the lower right section into either a freezer or fridge and adjust the temperatures to whatever we put in there. We are very impressed with the unit.
Originally posted on Samsung.com

Yes, I recommend this product
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Excellent layout and space in counter depth refrigerator

Submitted by HomeChef2000 - 8/12/2016

This refrigerator has a great deal of room in food storage areas, everything is visible, bright interior and very quiet operation. We love the sparkling water dispenser which is why we chose this model over others by Samsung. So far it is a great refrigerator and we are pleased with our purchase.
Originally posted on Samsung.com

Yes, I recommend this product
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I must have got a "lemon."

Submitted by WPJCMJ - 7/26/2016

I love the refrigerator, but lots of problems: 1. Ice maker failed 2. Water leak by dispenser 3. Electronic mother board and two other boards need replacing I have had the refrigerator about 9 months, and it has been used about 6 months and all of these things happened. I have been working with Samsung for almost 1 month and it is still not repaired although it is under warranty. Very sad story!
Originally posted on Samsung.com

No, I do not recommend this product
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Best thing I invested in! Worth every penny!

Submitted by SidBhaw - 6/21/2016

With so many companies providing so many refrigerators, the choice becomes really difficult. With that said, Samsung as a brand stands on top of all. As soon as we saw the chef collection from Samsung, we knew this is the refrigerator that we want. Yes, it's a little expensive but it's worth every penny. This is exactly what is called "Companion For Life".
Originally posted on Samsung.com

Yes, I recommend this product
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Beautiful Frig

Submitted by TucsonBecky - 6/21/2016

Needed a counter depth refrig and wanted drawers and this one fit the bill. The chef pantry in the refrigerator section sold me. Its where I keep cheeses, cold cuts etc. The Veggie bins are roomy and you don't need to open both doors to access them. The sparkling water dispenser was not a requirement but could prove useful since we buy a case of sparkling water a week. Could save some money. It's slightly smaller in size than my old frig but I believe it will be functional. The door shelves for condiments is very limited but I'll just have to cull out all unnecessary jars. I believe the flex freeze will be used as fresh frig around the holidays when we entertain regularly. Our old unit was 27 years old and was noisy. This one is much quieter and doesn't seem to exhaust as much heat into the kitchen which is important in the summer in Tucson.
Originally posted on Samsung.com

Yes, I recommend this product
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Great features

Submitted by KatyGal - 6/20/2016

Just installed and loving it already. Great features and versatility. Bright and lots of possibilities.
Originally posted on Samsung.com

Yes, I recommend this product
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TRK

Submitted by TRK1 - 6/5/2016

Outstanding refrigerator!!! Great looks, Great features
Originally posted on Samsung.com

Yes, I recommend this product
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Great Fridge

Submitted by Dragracing - 5/12/2016

We have owned the fridge now for 2 months and can't believe how great it keeps fresh fruit and vegetables. I bought fresh parsley and it last 2 weeks, amazing. The soda stream feature works great. I would highly recommend.
Originally posted on Samsung.com

Yes, I recommend this product
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Better than expected

Submitted by pipeorganman - 4/20/2016

It is expensive and worth it. Quietest refrigerator I've ever owned. Love everything about it. The chef collection is everything I hoped for.
Originally posted on Samsung.com

Yes, I recommend this product
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new fridge

Submitted by tucker86 - 4/16/2016

Love it so far just received it today. Looks awesome, love the extra fridge area. I was disappointed that it didn't come with the sparkling soda fill.
Originally posted on Samsung.com

Yes, I recommend this product
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Love

Submitted by ItsMeKimmieTx - 4/8/2016

Love everything about it. I love the features. It is a great size and so easy-to-use .
Originally posted on Samsung.com

Yes, I recommend this product
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Flawless

Submitted by Clark88 - 3/27/2016

I've owned many high end appliance in my past and this is by far the best. This is why my entire kitchen is Samsung Chef Collection. :)
Originally posted on Samsung.com

Yes, I recommend this product
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disappointed

Submitted by jads - 3/19/2016

the 24 cu ft door bens are too narrow to use so to much wasted space. Even the tilting door bens are too small .I wish I had gotten the larger refrigerator
Originally posted on Samsung.com

No, I do not recommend this product
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So far so good

Submitted by FancyKitchen - 3/10/2016

Love the features. Wish I'd had room to get the next size up. The flexibility of the fridge/freezer section is great to have!
Originally posted on Samsung.com

Yes, I recommend this product
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Awesome fridge!

Submitted by Dreadhead - 3/5/2016

This refrigerator is a great investment especially if you have kids!
Originally posted on Samsung.com

Yes, I recommend this product
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Great Refrigerator

Submitted by HappyinParkSlope - 2/27/2016

After doing extensive research, we bought this refrigerator and we love it. By far the best fridge we've owned! Sparkling water feature has become the favorite of everyone in the house. We highly recommend it to anyone looking to buy a new fridge. We bought the fridge through a local vendor and the delivery crew didn't know how to align the doors correctly. We had to call Samsung to come out to fix it, which the technician did in 3 minutes! If we had to buy this fridge again, we would buy through Samsung directly so we don't have to deal with 3rd party vendor who are not familiar with Samsung products.
Originally posted on Samsung.com

Yes, I recommend this product
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This product has great features and design

Submitted by EJ15 - 8/15/2015

Small from the outside, lots of space in the inside. With the sleek design doors ( no handles) to the display through the door panel sets Samsung ahead of the competition . Has the ability to pick 3 different temperatures or make part of the freezer part of the refregirator and to top it of, it make carbonate water.
Originally posted on Samsung.com

Yes, I recommend this product
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Content