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814 Romeria Dr., Austin, TX 78757

Samsung Logo

24 cu. ft. Family Hub™ 3-Door French Door Refrigerator in Black Stainless Steel

Model # RF265BEAESG

 3.9 out of 5 (49 Reviews)

Available in 2 Color(s)

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CoolSelect Pantry™

Choose the optimal temperature, while separately storing fruit and cheese trays.


Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.


Twin Cooling Plus™

Dual cooling prevents spoiling and freezer burn for fresher, better-tasting food.


Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance


External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.


Ice Master

A space-saving design keeps drinks cold with lots of ice.


ENERGY STAR® Certified

ENERGY STAR® Certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.


Best of Innovation Honoree for Software and Mobile Apps

Samsung's Family Hub refrigerator for 2019 features platform updates that make it a true "home screen" for the entire family. New UI/UX and software improvements make the Family Hub a communal, emotional and cultural experience in the kitchen. *


Food

See inside your refrigerator from anywhere, with 3 built-in cameras.


Family

Create your custom home screen with Family Board, by adding personalized pictures, stickers and handwritten notes.


Fun

Stream your favorite music service directly on your Family Hub screen.


Your Home

Access your smart devices and Samsung appliances from your Family Hub screen; set lights, hear and speak to someone at your front door, monitor your baby's room and receive laundry end of cycle notifications.

Features:

  • The Smart way to keep food and drinks fresh - our Family Hub™ feature lets you and your family leave notes, sync calendars, and display photos.
Key Features
Family Hub™ Yes
Ice Maker Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Twin Cooling Plus™
Power Freeze and Power Cool Options Yes
Tempered Glass Spill Proof Shelves 5
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Fingerprint Resistant Black Stainless Steel
Number of Doors 3
Depth Regular (30" and above)
Refrigerator Features
Humidity Control Crispers 2
Total Bins 6
CoolSelect Pantry™ Yes
Internal Filtered Water Dispenser Yes
Slide-In Shelf 1
Slide-out Shelves 2
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
FlexZone Drawer
EZ-Open Handle™ Yes
Freezer Features
Cubed and Crushed Ice Cubed & Crushed
Power
ENERGY STAR® Certified Yes
Energy Consumption 720 kWh/Yr
Capacity
Total Capacity 24.2 cu. ft.
Refrigerator Capacity 16.2 cu. ft.
Freezer Capacity 8.0 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 35 5/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 5/8"" H x 29 1/4" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 33 1/2" D
Net Height with Hinge 70"
Width 35 3/4
Weight
Shipping Weight 334 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 512-454-5896 for assistance. Click Here for Appliance Associates location and contact information.

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3.9

out of 5 (49 Reviews)

69% of reviewers recommend this product.

amazing fridge

Submitted by perry - 11/13/2020

Love everything about this fridge! wouldnt change a single thing about it!! Was sold on this product before we went to the furniture mart and got even a better deal when we packaged with our dish washer.
Originally posted on Samsung.com

Yes, I recommend this product

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Great features

Submitted by Flash Gordon - 11/12/2020

I've had this for 6 months and im happy I bought it the features it has are great
Originally posted on Samsung.com

Yes, I recommend this product

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I love our new refrigerator

Submitted by D1sn3yfam - 11/12/2020

I am so glad this refrigerator was available when our previous one stopped working.
Originally posted on Samsung.com

Yes, I recommend this product

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Absolutely love this fridge!

Submitted by JamB - 11/12/2020

I bought this without researching it. It was on sale so I bought it. It was absolutely the best purchase ever! So many features to love.
Originally posted on Samsung.com

Yes, I recommend this product

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Concerned about purchase

Submitted by Melinda - 11/12/2020

We bought this refrigerator a few months ago. It does look nice, however, I am concerned with it having enough space for tall/large items. I would prefer to have less drawers, and more usable space. Not a fan of the black stainless as well. The side of the fridge just looks like a black fridge... does not have the stainless side
Originally posted on Samsung.com

No, I do not recommend this product

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Great features

Submitted by Yankster - 11/12/2020

It's been almost 2 years works perfect great features only thing door shelf are a little delicate
Originally posted on Samsung.com

Yes, I recommend this product

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Neat Fridge, lots of awesome features

Submitted by samsunguser - 11/12/2020

We love this fridge. We had a samsung in our former house and this one has many more features that we appreciate and use on the daily. The conveniences outweigh any cons! Only concern is door space for like larger bottles (i.e. wine, soda, etc) because of the ice maker - that takes up real estate in the door panels.
Originally posted on Samsung.com

Yes, I recommend this product

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Ice Maker No Good

Submitted by CB113 - 11/12/2020

The refrigerator is good lots of room but the ice maker is terrible. It freezes and stops working about once a week to once every two weeks. It seams like the design of the ice maker needs more insulation from the warmer refrigerator that it is located in. If the ice maker worked this would be a great refrigerator, but now instead of having to break out the frozen ice from around the maker every week I have to use part of my freezer to hold ice I get from other places.
Originally posted on Samsung.com

No, I do not recommend this product

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Love it

Submitted by FullMonty - 11/12/2020

Great fridge. Love all of the features. I love being able to see what is inside while I'm at the store.
Originally posted on Samsung.com

Yes, I recommend this product

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Its cool

Submitted by Sean - 11/12/2020

Idn its ok like it went out yesterday like really wow
Originally posted on Samsung.com

Yes, I recommend this product

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Great space

Submitted by Churro25 - 11/12/2020

Got it about 6 months ago .. very happy with it works and look great..8
Originally posted on Samsung.com

Yes, I recommend this product

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I love the convenience

Submitted by Keish - 11/12/2020

I bought this in May and my kids love how hands on it is with memos and pics. I love that we can see inside it and I can play music while cooking. It is hard to store too many tall drinks but otherwise I love it.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it!

Submitted by BMoore - 11/12/2020

Just love everything about it so happy that I made this purchase.
Originally posted on Samsung.com

Yes, I recommend this product

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Perfect Complement to an Integrated House

Submitted by KFam - 11/12/2020

I have to admit, I thought the screen was a little gimmicky before using this fridge, but it has been a perfect complement to our integrated house. I highly recommend it! With a great room layout in our house, the fridge is very visible, so the good looks and silent operation have been great. The smart screen has apps, including SmartThings and Ring integration. When a visitor rings our Ring doorbell, the fridge immediately shows a live video of our porch and at the press of a button, allows us to talk with the guest. We can also view and control our SmartThings smart home features directly on the fridge. When at the grocery store, we can view the inside of the fridge from our smart phone to determine what we need to get. The fridge attempts to identify the items in the fridge and even estimate expiration dates -- but in general, it is incorrect and not useful. Overall, we are very happy with the fridge.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it!

Submitted by Lizzy2020 - 11/12/2020

I've had this fridge for 2 months and I love it!!!!
Originally posted on Samsung.com

Yes, I recommend this product

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Manufacturing Defects

Submitted by Cassandra - 10/19/2020

this is the second model of this frig that i have owned and both of the ice makers started freezing over within 6 months of purchase. i thought originally that it was just the one that i purchased so after buying another then reading all of these reviews, samsung is aware of the ongoing problem and this is clearly a manufacturing issue.
Originally posted on Samsung.com

No, I do not recommend this product

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Unhappy Camper

Submitted by Vivy - 10/13/2020

i can't believe that we invested this much money in a refrigerator in hopes of enjoying it in our newly built retirement home and we now have to use old fashion ice trays because the icemaker is crap! needless to say we are very dissapointed and my suggestion is don't invest unless you plan on also investing in ice trays!
Originally posted on Samsung.com

No, I do not recommend this product

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Love it

Submitted by Gwyn - 8/25/2020

first i will say that i have always wanted this refrigerator and when the time came for me to upgrade my kitchen, this was the first appliance i purchased. so far it is doing great, i have not explored all of the features but those that i have is awesome. i have downloaded pandora and i listen to my favorite music while cooking. i am hapoy with my purchase
Originally posted on Samsung.com

Yes, I recommend this product

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Looks cool, overall poor quality

Submitted by ALEX WAKE - 8/5/2020

the fridge is definitely cool, and the tv is a huge hit with the children! but, the interior design is poor and awkward for items of varying sizes, and 11 months after owning this fridge all 3 of the interior door storage bins cracked and fell off! the brackets cracked causing items to fall and spill. samsung online very difficulty to work with.
Originally posted on Samsung.com

No, I do not recommend this product

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Not good

Submitted by GABY CASTELLANOS - 7/16/2020

regret buying it is not making ice anymore always has clogged ice keep removng andnit still doesnt make
Originally posted on Samsung.com

No, I do not recommend this product

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So far so good !

Submitted by Alex Mendoza - 6/8/2020

its a brand new fridge , we'll wait a few more months to see if it keeps working fine !
Originally posted on Samsung.com

Yes, I recommend this product

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Fix your Ice Mchine

Submitted by Boseph2 - 5/21/2020

ice make is horrible(mine quit working after freezing over every month and large drawer gets stuck. i would write more but samsung wont let me.
Originally posted on Samsung.com

No, I do not recommend this product

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Stay Away Ice Maker

Submitted by Ronald - 3/30/2020

what a poor design!! keeps icing over... no support from samsung. stayed on hold for over an hour!
Originally posted on Samsung.com

No, I do not recommend this product

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Lots of features that don't exactly work.

Submitted by Hannover - 1/7/2020

20" display that barely works w/lame and limited apps? check! flimsy deli drawer w/wheels that pop right off? you got it! loud, slow ice maker? check! crushed ice? kinda!
Originally posted on Samsung.com

No, I do not recommend this product

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Samsung Nightmare

Submitted by Brown - 12/24/2019

horrible service from samsung and the ice maker is inconsistent.
Originally posted on Samsung.com

No, I do not recommend this product

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Best refrigerator

Submitted by Sara - 11/26/2019

i love my new samsung i love the big screen on it my daughters just ask for what they want and bixby is there to help love it one of my best refrigerator ever
Originally posted on Samsung.com

Yes, I recommend this product

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not very helpful

Submitted by jimfromArkansas - 7/31/2019

samsung tells me i am 48hr outside of the ring doorbell promotion. you would think if a customer waits a month for a product from factory they could be more helpful.
Originally posted on Samsung.com

No, I do not recommend this product

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Broken right out of the box

Submitted by Igotabrokenfridge - 7/31/2019

i purchased my family hub refrigerator and it didnt cool right out of the box. my food spoiled and i now have a expensive tablet computer with a lot of storage space
Originally posted on Samsung.com

No, I do not recommend this product

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Door Not Closed Notifications

Submitted by MTBUSA - 7/25/2019

really loving the new fridge! notifications that one of the little people has not closed the door is a great, energy-saving feature!
Originally posted on Samsung.com

Yes, I recommend this product

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LOVE IT!!

Submitted by JAYLOVE1 - 7/24/2019

i love my new fridge!! i can enjoy listening to music in the kitchen verse me putting my living room stereo on while i am cooking!!
Originally posted on Samsung.com

Yes, I recommend this product

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LOVE!

Submitted by Shannon W - 7/17/2019

i love my new fridge! so many options! i love that i can look in it to see if i need milk
Originally posted on Samsung.com

Yes, I recommend this product

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Awesome feature

Submitted by Princess love Samsung - 3/5/2019

We bought this about 3 weeks ago and we love it! Never had a refrigerator like this one, I'm trill the way it works. I recommend this refrigerator
Originally posted on Samsung.com

Yes, I recommend this product

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SmartHub does not work

Submitted by tonyaW - 11/22/2018

We bought this refrigerator less than a month ago, for the modern technologies that it offers. Unfortunately, the smart hub does not work. I have been back and forth with customer service and no remedy has been put in place. I DO NOT recommend SamSung products. I will be returning this back to Lowes.
Originally posted on Samsung.com

No, I do not recommend this product

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Great futures

Submitted by Mari71 - 10/31/2018

It's nice but it's hard with space not much inside with gallon size or large items was looking forward the black stainless steel but you can still see fingerprints
Originally posted on Samsung.com

No, I do not recommend this product

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Love the connectability

Submitted by RohrigClan - 10/31/2018

This fridge really helps us keep track of my family. We love the family hub and everything it does. Being all the appliances are Samsung this is a central hub for our connected home.
Originally posted on Samsung.com

Yes, I recommend this product

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Best money ever spent

Submitted by Cj Flash - 10/31/2018

There is nothing that this can not do. And to be able to be at the store and look at what I need is a time saver. And don't have to worry about anything going bad because I haven't eaten it all yet. Love it
Originally posted on Samsung.com

Yes, I recommend this product

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Love my Fridge

Submitted by Jesse Gee - 10/31/2018

This fridge is the future. I was excited to review the Samsung french 3 door fridge with the touch screen family hub. When it arrived, the size was impressive. After the installation I couldn't wait to play with it. I've never spent so much time with a fridge before. This fridge is wifi connected, once you set it up with the Samsung things app you can link and upload pictures, your calendar and even look inside the fridge. The "Family hub" let's you see inside without having to open the fridge. You can tag items, set expiration dates, create a shopping list and even look for recipes online. Other apps included with the "Family hub" are iHeartRadio, Spotify and even mirror your TV! You can also set the fridges temperature and run diagnostics. The digital inverter help consume less electricity. And the duo fan helps rotate the cool air to maintain the temperature inside the fridge and freezer. Thanks to the Insiders for letting me review this technological marvel.  
Originally posted on Samsung.com

Yes, I recommend this product

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Great Fridge

Submitted by Hammad Mirza - 10/31/2018

The Samsung 3-Door refrigerator is probably by far the best refrigerator i have owned. To be honest, i have never owned a fridge with a giant tablet built-in to the door and on top of that, it has cameras on the inside, so you never have worry about what in your refrigerator when you are out shopping and need to know if your out of milk. Just open your samsung connect app, click on the fridge and bam take a look inside your refrigerator from anywhere on your phone. Just like that, its that easy. This fridge is just awsome. The family hub center on the fridge is just amazing. Its full of different apps, you can access the internet, play pandora, youtube videos, ring video door bell, uber, many more features and boasts a pretty nice speaker. I must admit, i am very impressed by this refrigerator and very sleek looking black stainless steel option. The interior of the fridge is pretty spacious, and has multiple, movable and retractable trays. The fridge employs a twin cooling system, so basically the top portion has its own sperate cooling system from the freezer, which allows you to set a different temperature for each section. After my thorough usage of this fridge, i found only one thing that i believe samsung could improve upon. The ice maker or the "Ice Master" is a very sluggish and sort of a messy system. It feels like it takes forever to fill a cup of ice and when you try to use the crushed ice feature, it just throws ice eveywhere. So, in short, i think Samsung should really improve this feature of this refrigerator. My overall experience with this fridge has been great and im definetly in love with the product, especially the family hub center, which by the way my kids enjoy as well.
Originally posted on Samsung.com

Yes, I recommend this product

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Smart House

Submitted by Hmirza - 9/6/2018

The Samsung 3-Door refrigerator is probably by far the best refrigerator i have owned. To be honest, i have never owned a fridge with a giant tablet built-in to the door and on top of that, it has cameras on the inside, so you never have worry about what in your refrigerator when you are out shopping and need to know if your out of milk. Just open your samsung connect app, click on the fridge and bam take a look inside your refrigerator from anywhere on your phone. Just like that, its that easy. This fridge is just awsome. The family hub center on the fridge is just amazing. Its full of different apps, you can access the internet, play pandora, youtube videos, ring video door bell, uber, many more features and boasts a pretty nice speaker. I must admit, i am very impressed by this refrigerator and very sleek looking black stainless steel option. The interior of the fridge is pretty spacious, and has multiple, movable and retractable trays. The fridge employs a twin cooling system, so basically the top portion has its own sperate cooling system from the freezer, which allows you to set a different temperature for each section. After my thorough usage of this fridge, i found only one thing that i believe samsung could improve upon. The ice maker or the "Ice Master" is a very sluggish and sort of a messy system. It feels like it takes forever to fill a cup of ice and when you try to use the crushed ice feature, it just throws ice eveywhere. So, in short, i think Samsung should really improve this feature of this refrigerator. My overall experience with this fridge has been great and im definetly in love with the product, especially the family hub center, which by the way my kids enjoy as well.
Originally posted on Samsung.com

Yes, I recommend this product

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It's like a home assistant!

Submitted by NJMomof3 - 8/17/2018

So I purchased this fridge about two weeks ago and.... this is just crazy. Firstly, I have full control over all the settings on the fridge right from the hub screen. I can connect my calendar to it as well so no more paper calendars, sports schedules, apps attached to the fridge door! Plus it has an app that it connects to so I can see whats inside even if I am at the grocery store. At first my husband and I were a little skeptical about the need for it, and of course the price tag as we are a family of 5, but this thing is so worth the investment longterm. Even plays my pandora for me while I clean my kitchen! :)
Originally posted on Samsung.com

Yes, I recommend this product

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3 month old and main display out and not cold

Submitted by Jeff A - 7/30/2018

tale of 2 fridges. first 2 months great. now display is out and not getting cold. i have samsung products all over my house and in spite of the spotty reviews i went with it ... please samsung don't make me regret this purchase. would i recommend this product ... at this time i would have to say no.
Originally posted on Samsung.com

No, I do not recommend this product

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hello

Submitted by Rajatjt - 6/4/2018

Nice product I loved it, I'd recommend all to go for this model
Originally posted on Samsung.com

Yes, I recommend this product

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Happy Customer ☺️

Submitted by LadyKLuvsSamsung - 3/24/2018

I actually have all four appliances and I love them all! I am truly a happy yet satisfied customer and I would recommend the Samsung Kitchen to anyone.
Originally posted on Samsung.com

Yes, I recommend this product

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Features Galore

Submitted by SamsungBeachyKitchen - 3/5/2018

For the price, this is a great fridge loaded with ACTUALLY USEFUL features and functionality. The interactive display is great and super convenient. The water is cool, not freezing and tastes great while the crushed ice leaves a bit to be desired.
Originally posted on Samsung.com

Yes, I recommend this product

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Room for Improvement

Submitted by Thecajunbull - 2/25/2018

Works great, cool features BUT, need to fix the TV mirroring issue. New software update should hopefully include NETFLIX , HULU, and YOUTUBE TV......at least. Bring the ENTERTAINMENT to the fridge. Some of the pre-installed apps are useless and services are unavailable in most areas. Buy it because there is room to improve the software. The fridge itself works as it should. So, it's worth getting!
Originally posted on Samsung.com

Yes, I recommend this product

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I Love this Fridge But...

Submitted by Jaslea - 10/26/2017

Great refridgerator ! I bought the 24.5 Family Hub. I do agree with splitting the bottom drawer so you dont have to open both sides of the fridge, that is aggravating. And to answer the ice maker question, it works great we never run out of ice. I do think it needs a water/ice catcher little removable plate to sit on top of the shelf beneath the ice catcher, knowing that water will cause a stain build up and the ice always spits out a bit more and onto the floor. My main complaint is dont by the Black Stainless steel model, although beautiful, it scratches terribly, it is just a very-very thin kind of paint that scratches off and peels easily... which I am so very upset about. I also bought the matching Samsung double wall oven and the Storm dishwasher.. which are still in their packages because we are afraid to install them for fear of scratching . So do by these great appliances, just not in the BLACK STAINLESS STEEL....
Originally posted on Samsung.com

Yes, I recommend this product

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This fridge is the best.

Submitted by Luvsamsung1112 - 10/14/2017

I will recommended to all my friends. And course samsung it's all I purchase in my house.is the best.
Originally posted on Samsung.com

Yes, I recommend this product

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Excellent

Submitted by BSpec - 7/26/2017

Have had this for a few weeks now and the smart hub is amazing. Never thought it would be as handy as it is. The ability to control the temps in the drawer is great also. The best part is the connection to the phone. It makes shopping so much easier and way more less of a pain.
Originally posted on Samsung.com

Yes, I recommend this product

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Easy to use, plenty of space, great upgrade!

Submitted by Klownathan - 7/20/2017

This fridge has been an amazing product. Just out of the box, it has been easy to use and interact with. The many features and options are above and beyond AWESOME and helpful. The space and convenient storage options are very much needed in our household. We plan to keep our old fridge, but with this fridge it may be an unnecessary item.
Originally posted on Samsung.com

Yes, I recommend this product

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