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814 Romeria Dr., Austin, TX 78757

Samsung Logo

28 cu. ft. Food Showcase 4-Door French Door Refrigerator in Black Stainless Steel

Model # RF28R7351SG

 4.2 out of 5 (182 Reviews)

Rebate Tag

Available in 3 Color(s)

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Food Showcase Door

Provides quick access to everyday items while minimizing the loss of cool air.


FlexZone Drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.


AutoFill Water Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.


Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.


Wi-Fi and Bixby Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.


Twin Cooling Plus ®

Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.


Adjustable Shelves

Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.


High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.


Easy to Reach Controls

Accessibility (ADA Compliant).


Metal Cooling

The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.

Features:

  • Our Food Showcase provides easy access to on-the-go items, while the FlexZone™ Drawer offers four temperature settings for storing various food items.
Key Features
Food Showcase Yes
Metal Cooling Yes
Ice Max Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
CoolTight Door Yes (Auto Close)
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Flat Handle
Water Filter HAF-QIN (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4DR French Door
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 6
Drawers 2
Foldable Shelves 1
Fixed Shelves 3
Interior Light TOP LED(6EA x 2)
Internal Digital Display Yes
Slide-In Shelf 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Showcase Door Yes (Metal Cooling)
FlexZone Drawer
Total Capacity (cu. ft.) 3.8 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.8
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 4.2
EZ-Open Handle™ Yes
Drawer Divider Yes
Interior Light Bottom of Refrigerator Door, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 755 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 27.8 cu. ft.
Refrigerator Capacity 15.7 cu. ft.
Freezer Capacity 8.3 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 36 1/2" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 34" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 36 1/4" D
Net Depth with Door Handle 36 1/2"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 34"
Depth without Door (in) 29 3/8"
Weight
Product Weight 359 lb.
Shipping Weight 381 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Samsung Kitchen You Can Count On Rebate

  • Rebate Ends: 10/21/2020
  • Must be postmarked by: 1/19/2021
  • Description: Receive a 10% rebate with purchase of 4 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 1/19/2021.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 512-454-5896 for assistance. Click Here for Appliance Associates location and contact information.

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4.2

out of 5 (182 Reviews)

80% of reviewers recommend this product.

Great fridge

Submitted by TomJ - 9/17/2020

I have really enjoyed this refrigerator. The flex door is great . We really use the water pitcher a ton!! The only problem I have had is the ice maker which has had it's issues with freezing up and not working. The service dept has been great though with the service center being outstanding and friendly.
Originally posted on Samsung.com

Yes, I recommend this product
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Great design and look, poor execution on fridge

Submitted by LanceGold - 9/16/2020

really loved the design of this fridge and practicality. 4 doors, food showcase, middle drawer, etc but spent the first 6 months of ownership with a parade of repairs for ice machine and water pitcher. disappointed with a fridge at this price point having the issues it has. shame
Originally posted on Samsung.com

No, I do not recommend this product
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Great refrigerator, unless you want ice

Submitted by EmmZee - 9/16/2020

was great until a month ago when it stopped dispensing ice. now the ice maker constantly jams w/large chunks of ice. i wish had noticed all the reports of this online before i bought it! the autofill pitcher leaks at the gasket when pouring - another common issue. luckily both are still covered by the warranty. but based on the large number of reviews and reports i've come across researching the issue, i don't have my hopes up that any ice maker repair will be effective or long lasting. the only other complaint is minor - compressor shuts off immediately when opening the door. i'm not an engineer, but would think that if it waited for 3-4seconds, it would reduce long-term wear by not having to cycle every time the door is quickly opened and closed to retrieve something right up front.
Originally posted on Samsung.com

No, I do not recommend this product
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Wanted to LOVE this Product

Submitted by Nicole - 9/15/2020

i drink 200 oz of water a day and it has to be ice cold. we hadn't had the fridge for 3 mnths before it froze up. had it repaired, then 2 mnths later it broke again, repair guy came 4 times! it is finally fixed, but now the water pitcher on the door is broken and won't fill. they needed to order a new part, so now i have to wait around another 4 hour window in 2 weeks for them to fix that. i have been without ice and water now for longer than i have had it. the fridge is less than 9 months old. i am so disappointed. also- the bottom shelf on the fridge is impossible to take out and clean. my daughter spilled something the first day it was here and now it is forever stained under the glass. i hate this fridge!
Originally posted on Samsung.com

No, I do not recommend this product
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Wonderful access to everything with ease

Submitted by Meme - 9/14/2020

I love!!!! This fridge everything in the features are excellent. More available storage than I could imagine with the different compartments and the way they are arranged. Very quite.
Originally posted on Samsung.com

Yes, I recommend this product
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Ice maker not working.

Submitted by JonO - 9/11/2020

so not even two months with the refrigarator the ice maker stop working. samsung send out a technition several times to fix the issue. but the issue is there. so now it sounds like im getting a new replacement. but i will need to pay more because it costs more now. why am i going to pay more when knowing that this is a commen issue on this refrigerator. the worst part of this is that i bought all samsung appliances. if i go with a different brand now my kitchen will not match. i will not recommend any one this refrigerator. or any samsung refrigerator atleast until the issue is fix.
Originally posted on Samsung.com

No, I do not recommend this product
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New fridge not working..

Submitted by Rhade - 9/11/2020

This fridge was installed August 12, 2020 and quit working on September 8, 2020. Samsung took the repair ticket and passed it off to local appliance repairman who has not contacted me or returned calls. In the meantime, I am left without a fridge. Poor customer service!
Originally posted on Samsung.com

No, I do not recommend this product
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Sleek Looking Refrigerator

Submitted by Cathy - 9/11/2020

Good rating for space and look. However, 1 star deduction for manufacturer defect. After only having this appliance for 3 months, the ice maker froze over and stopped making ice. Thankfully, this is under warranty and I was able to get this remedied.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Black Stainless

Submitted by Malejo - 9/10/2020

It's been about a year since I bought the fridge. All in all it's pretty good. We currently have an issue with the ice maker which seems to be a problem with this model. We upgraded and the last model had the same issue. Other than that I love the pitcher of water. It has proved to be very useful in my household. I also like the middle draw so my kids can grab their snacks without opening the fridge. It does scratch easily and I don't think it repels fingerprints so well.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great fridge... pitcher leaks

Submitted by Matmatics - 9/6/2020

I bought this a few months ago and the pitcher started leaking when filling glasses and continues to get worse. I have been attempting to contact Samsung... but they don't make it easy.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great Features and Stunning Looking

Submitted by MAC412 - 9/6/2020

We have had the refrigerator for a couple of months now and it has been fantastic. We gained space but the shelving is laid out different from our old refrigerator. It took some rethinking to make the new layout work for us. We love the pitcher in the door with the infuser. Lesson learned, the pitcher cannot go in the dishwasher or you have to replace it.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great space and features

Submitted by MMorris - 9/3/2020

I bought this last year and love it just as much today as I did when I bought it
Originally posted on Samsung.com

Yes, I recommend this product
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Great Features

Submitted by LuvMySamsung - 9/3/2020

I love my new Refrigerator, it has plenty of room and the shelves can be moved so that you can have more room for taller items. I was a bit sceptipcial at first about the black stainless steel however I really love it. It does not show dirt like i thought it would and it is easy to clean. Fingerprints are not very visible and I really love that since my husband forgets to wash his hands when he has been working in the yard and always goes to the friend to get a drink to cool off before going back out so I do not see the dirty hand marks even though I know they are there. I also like the water pitcher that is in the door that has the feature where i can add fruit so that I am not just drinking plan water all the time. Oh and you do not have to put water in it yourself the fridge does it for you. I also love the alarm that lets me know that a door has been left open since that tends to happen a lot at my house. I was really not looking to buy a Samsung because I had heard so many negative things about it but I have no problems with mine at all. Thanks Samsung
Originally posted on Samsung.com

Yes, I recommend this product
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Would not purchase again

Submitted by HandyManChet - 9/2/2020

a quick google search and you can find that a lot of people are having issues with samsung refrigerators. 1. the ice maker container keeps freezing and does not dispense ice. must take out ice container and clean at least once a month. if you cannot take out ice container because it is frozen and stuck then you will have to thaw it somehow. 2. water pitcher leaks, got one replaced under warranty and a couple months later it is leaking again. poor water pitcher design.
Originally posted on Samsung.com

No, I do not recommend this product
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terrible service, 4 days 0 response

Submitted by hedhuntr - 9/1/2020

fridge died saturday am after 9 months of service. called samsung, they referred to local agency. called agency who had answering service for repair. no response saturday, they said 24 hour return of call. called sunday, nothing. called samsung again, they tried to reach repair agency and they couldn't reach them or leave a message, called agency again for 5th time ("on time repair", hugely humorous if $1k worth of meat going bad is funny), finally reached a human being now 4 days later, who said it wasn't under warranty.
Originally posted on Samsung.com

No, I do not recommend this product
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Nice features, pretty design.

Submitted by kchamp805 - 9/1/2020

I love the color and design of this refrigerator. I love the features of the food showcase door and the water pitcher. However, we have had a lot of issues with the water pitcher and ice maker. Samsung's customer service has been great to deal with, however the local Samsung repair shop has been a nightmare to deal with.
Originally posted on Samsung.com

Yes, I recommend this product
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Good

Submitted by Loved - 8/29/2020

Good new nice good product Samsung l like that black color
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Love the drawer

Submitted by Karen - 8/28/2020

We purchased this refrigerator and LOVE it. The design is great - love the drawer as it keeps our beverages at a wonderful temperature. Plenty of space for everything we need!
Originally posted on Samsung.com

Yes, I recommend this product
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I love the flex drawer

Submitted by Satisfied customer - 8/28/2020

We purchased our fridge a year ago. Had some issues with the ice maker. Samsung couldn't fix them so they exchanged out fridge and everything is great. Customer service was excellent to work with
Originally posted on Samsung.com

Yes, I recommend this product
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Great refrigerator!!

Submitted by BigMike61 - 8/28/2020

I love the size and the flexibility! The flex drawer allows us tons of space than can be temperature controlled to suit our needs. Looks great!
Originally posted on Samsung.com

Yes, I recommend this product
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Solid Refrigeratore

Submitted by Donald - 8/27/2020

Have had the refrigerator since March 2020 and have no complaints. It has been reliable and all features have worked flawlessly. Even the ice make has been nonprpblematic thus far. The black stainless is beautiful and the led lights light up everything nicely.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Love my refrigerator ❤️

Submitted by Malbrew - 8/27/2020

I love my refrigerator I purchased it a few months ago. I couldn't of made a better choice.
Originally posted on Samsung.com

Yes, I recommend this product
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We love it

Submitted by Hurl - 8/27/2020

6 months love it were two old people is perfect for what we needed
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great look and features

Submitted by Gizmo - 8/27/2020

Just bought about 1 month ago. Works great so far. Concerned with the reviews on the ice maker however have had no issues to date. Will keep a close eye on it.
Originally posted on Samsung.com

Yes, I recommend this product
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Samsung 28 cu.ft. refrigerator

Submitted by Linda G - 8/27/2020

I purchased this in November last year and it is by far the best investment I have ever made. I love that I don't have to keep refilling my own water all the time. There is plenty of room in the refrigerator and I love the middle compartment where I can store my butter, cheese and fruits.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Love the features

Submitted by D Windels - 8/27/2020

I bought the whole suite of Samsung appliances for my kitchen that was being remodeled. I could not be happier with that choice.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Perfect

Submitted by Block Mom - 8/27/2020

I love everything about it. The door in door is great for the kids!
Originally posted on Samsung.com

Yes, I recommend this product
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Looks great, pitcher leaks

Submitted by matmatics - 8/27/2020

Bought this a few month ago and seems to be working well... the ice maker is working, but the auto-fill pitcher leaks when you pour. The seal needs to be better. Otherwise, love it... the access to items without opening the full door is great.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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OUTSTANDING !!!

Submitted by Eddie51a - 8/27/2020

I bought this refrigerator a month and a half ago, and the inside is so spacious, and the accessibility is great.
Originally posted on Samsung.com

Yes, I recommend this product
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great features

Submitted by simo - 8/27/2020

I bought it 8 months ago and I'm glad I did because it so cool.
Originally posted on Samsung.com

Yes, I recommend this product
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Ice maker freezes up solid and does not dispense

Submitted by RonP - 8/27/2020

Looking to get refunded for sub optimal performance
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Cool

Submitted by Food box - 8/27/2020

I like my food and drinks to be cold and not bad soooooooooooooooooooo yea
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great refridgerator

Submitted by HarleyMan - 8/27/2020

i have this refrigerator for almost a year now. no complaints. works great!
Originally posted on Samsung.com

Yes, I recommend this product
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A lot of space

Submitted by Dell - 8/27/2020

Makes noise and ice maker is small and slow. Shelves are stat/ionary. Drip pan for water/ice stains easily.
Originally posted on Samsung.com

Yes, I recommend this product
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Second one

Submitted by amkdan - 8/27/2020

We bought this unit to replace our last one. That unit is still working and is in out garage. We use it to chill drinks and store stuff that we use for entertaining guests. We didn't even bother to check other brands as this is what the other half wanted.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great features!

Submitted by Shirley - 8/27/2020

We just bought a new house and needed a refrigerator. We saw this one and fell in love with it. I love the separate drawer so you don't have to open the refrigerator to get drinks and the extra door for the same reason.
Originally posted on Samsung.com

Yes, I recommend this product
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Awesome Refrigerator

Submitted by Peggy - 8/26/2020

I love the pitcher inside the refrigerator, it auto fills every time I use it.
Originally posted on Samsung.com

Yes, I recommend this product
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Bad ice maker

Submitted by Mia s - 8/22/2020

i love how the water pitcher fills fast and the flex zone. but not even 4 months after we moved into our house and started using the ice stopped working and froze up. have had it turned off for about a month now and requested it to be fixed by samsung but they just keep canceling my repair orders and have done nothing to help fix the issue. so i do not recommend this if you want a working ice maker.
Originally posted on Samsung.com

No, I do not recommend this product
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Best ever

Submitted by BoMagic - 8/22/2020

I had a side by side for 15 years. It still worked, but decided to replace all appliances. We got ALL SAMSUNG appliances and the French Door is awesome. I'm serious. No am really pleased with it and glad we made the purchases. Can't wait till rest of our things arrive. Go get Samsung right now.
Originally posted on Samsung.com

Yes, I recommend this product
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ANOTHER ICEMAKER COMPLAINT & POOR SERVICE

Submitted by BobnLori - 8/22/2020

like everyone else lately we have had icemaker issues, since back in feb. 2020. first time they came out pretty quickly, defrosted it and said it was a freak accident and shouldn't happen again. yeah right! in late march i had to open another repair order. due to the covid issue no one came out. i send emails, no response. i log into my samsung account and find the ticket was cancelled! i call in and am told that they tried to contact me, no emails or voice messages though, and want to original bill of sale. uh, hello? someone has already been out here before and my product is registered with samsung. why the heck would you need that now. sucky icemaker and sucky service! i own a lot of samsung stuff from the kitchen to tv's and i think maybe it's time to switch back to toshiba!
Originally posted on Samsung.com

No, I do not recommend this product
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Love the look. Features and size are amazing.

Submitted by Mare - 8/19/2020

old frig died so needed something in stock. Didn't expect to find the one i had been looking at in stock when I needed it.
Originally posted on Samsung.com

Yes, I recommend this product
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Great Look

Submitted by Wells1203 - 8/19/2020

I bought this a month ago and am glad we did, we love it so far! I hope it continues to look and perform perfectly!!
Originally posted on Samsung.com

Yes, I recommend this product
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Nice options BUT...

Submitted by Rocky - 8/18/2020

we bought this refrigerator a few weeks ago and when we got it put together, it's missing a bin or basket on the freezer door. samsung says it's an "option" to purchase. can't find anything about it anywhere. anyone have this option? i agree with the icemaker reviews. it's loud when the ice drops and when your big dog barks in the middle of the night because it scares her, it's a bit un-nerving. there is no easy way to get a large quantity of ice out & where the ice & water is, has strange sized bins, making it difficult to put much in there. the flexzone is kind of cool. this area has 4 temperature settings, just can't do all 4 at the same time. overall, it's a good choice. just probably wouldn't have been my 1st choice if i had time to shop properly.
Originally posted on Samsung.com

Yes, I recommend this product
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Horrible Fridge

Submitted by Todd - 8/14/2020

I bought this in February and it is junk. The fridge is scrap metal.
Originally posted on Samsung.com

No, I do not recommend this product
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Great Refrigerator

Submitted by Sang - 8/5/2020

We have been using this refrigerator since March and it has been working great. Was worried about the ice freezing issue, but we have not had the issue yet. Overall, great purchase!
Originally posted on Samsung.com

Yes, I recommend this product
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Keeps on Ticking

Submitted by Munchkin - 8/5/2020

I bought this 6 months ago while my new home was being rebuilt. My house had burned down late last year... I was in love with those refrigerator. When my home was completed the refrigerator was dumped from the moving truck. I'm pretty sure the whole neighborhood heard me scream and cry! Other than the cosmetic damage I called Samsung's warranty tech the was confident that when it was plugged in that it would start right up. Well, it did... That's been over 3 months ago and this fridge is still purring like a kitten! I am still in love with this refrigerator and with grandkids you'll never know about the cosmetic issues...
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Really nice fridge!

Submitted by ShiftMotorsports - 8/5/2020

been really happy so far! Although it did take twice as long to get as they said originally.....
Originally posted on Samsung.com

Yes, I recommend this product
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Awesome!!

Submitted by MicBravo757 - 8/4/2020

I love it! High quality refrigerator. Great customer service.
Originally posted on Samsung.com

Yes, I recommend this product
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Like French door design

Submitted by Bill - 8/3/2020

Happy with product. Only suggestion would be to have more door shelf space
Originally posted on Samsung.com

Yes, I recommend this product
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Samsung French Door Review

Submitted by Krystal - 8/3/2020

I love this fridge. Lots of room and love the separate drawer for drinks and such.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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